This page contains the terms & conditions. Please read these carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Northcote, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Northcote for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Northcote as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Northcote and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Northcote to delete or correct the information held about you. By accepting the Northcote’s Conditions, you agree to the above.
Events outside Northcote’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Northcote is released from Northcote’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Northcote uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.
The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use Northcote without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Northcote we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Northcote reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event of a product selling out, Northcote has the right to cancel the order and refund any amount paid.
Vouchers
Advance reservations are essential. This gift voucher cannot be exchanged for cash or replaced if lost. The voucher is non-transferable or refundable. The gift voucher must be presented upon arrival. Prices are inclusive of VAT. Reservations are subject to availability. Terms & conditions subject to change.
Delivery
If you select Email as your delivery method, your voucher can be sent either to your own email address or directly to the recipient.
If you choose Royal Mail First Class, your voucher will be posted in one of Northcote’s branded wallets. Please note that our packing and shipping cut-off time is 12 pm, Monday to Friday. Orders placed after 12 pm will be packed and dispatched on the next working day.
Postage costs:
– 1 voucher: Sent as a Small Letter – £5.50
– 2–6 vouchers to the same address: Sent as a Large Letter – £8.80
– 6+ vouchers to the same address: Grouped into multiple Large Letter deliveries
Valid for 12 months (365 days) from voucher start date. The voucher must be redeemed before the expiry date printed on your voucher.
